Operations planning and control - Green operations at Body Shop

University: Business Studies

'Green Operations at Body Shop'
“Critically evaluate The body shop's environmental policy and its relevance to the organisations business strategy”
“The body shop is committed to being an environmentally responsible retailer. They strive to ensure that the business activities will always contribute to the well being and aspirations of current stakeholders without compromising the needs of future generations. They will apply best practice throughout the business activities and take on a leadership role in areas where they can make a difference and set examples to the industry. They will focus our efforts on issues where their activities have direct environmental impacts and strive to minimise or offset these impacts through appropriate management systems, stakeholder engagement and industry collaboration.” (The Body Shop International, 2006)
The body shop's commitments to this are:
• Supporting environmentally responsible materials and technologies by promoting the use of renewable resources and sustainable raw ingredients.
• Minimising waste and resource use through minimal packaging and use of recycled materials
• Minimising the contribution to climate change through efficient use of energy, use of renewable energy sources and offsetting carbon emissions.
• Communicating clearly on the policies to customers and suppliers.
• Addressing stakeholder concerns by applying the precautionary principle when determining environmental and health impacts of their raw ingredients.
(The Body Shop International, 2006)

The business strategy of The body shop is to provide customers with a retail experience that delivers new and innovative product. They have values which governs everything that they do. Their values are to protect the planet, support community trade, against animal testing, defend human rights, and activate self esteem. These values are Body Shop's business strategy and core competencies.

The body shop lay out clearly what their environmental policy is and how they commit themselves to achieving this. The policy is all about being committed to the environment and this is done through minimizing waste by using minimal packaging on their products, recycling materials, setting out clear policies to customers and suppliers. Efficient use of energy in order to offset against carbon emissions.
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